Shipping

All orders are processed only after we receive your payment in full.

Processing takes 1-2 business days. In some cases the processing time may take longer. If we are unable to get the style, color or size in 3 business days, we will send you an email about it, and you can choose to either wait longer, change to another item or let us refund you on that item in full. Shipping takes 7-10  business days. In total, it will take 7 to 15days from placing your order to getting your merchandise.

Although you can let us check stock availability on an item, we will not reserve the stock for you. Processing starts only after payment received.

 Items are shipped using EMS(USPS), TNT, DHL or UPS. The choice is at our discretion. Tracking number information will be forwarded to you in a timely fashion via email.

We are not responsible if customs charge on your item, if any. Neither are we responsible for items being seized by customs.

 Customers are responsible for making arrangements to ensure receipt of the delivery. We are not responsible for returned shipment due to customer negligence.

 Shipping/handling charge applies on per item basis. For wholesale orders the quotation includes all costs.

Return Policy

We have a strict order processing and shipping system, and we are fully confident of it. But if you still think you have received a wrong item or size, digital pictures of the products and the size tags are required as evidence for us to investigate.

We will not exchange items for unacceptable reasons such as wrong size you ordered, colors of the products are darker/lighter than pictured, or products had minor color differences from the picture.

If we really send the wrong products or wrong size different from your order, we accept that you return the products back and exchange the right one you ordered. You can also keep the products if you want, then we will offer compensation for these kind of problems.